Non-Personal Information Collected Automatically When you access our web sites, we may automatically (i.e., not by registration) collect technical information that is not personally-identifiable (e.g., type of Internet browser and computer operating system used, domain name of the web site from which you came, number of visits, average time spent, pages viewed). We may use this information to measure the use of our web sites and improve their content. Solutrea makes no attempts to link this technical information to the individuals visiting our web sites, unless such linking is required in order to investigate a breach of security. "Cookies" ? Information Placed Automatically on Your Computer In order to use certain areas of our web sites, we store some information on your computer in the form of a "Cookie". A Cookie is assigned to you when you log in or set up a new account and is placed on your computer for programming purposes only. This is a temporary or session Cookie that uniquely identifies you as you move from page to page on a site. The Cookie is destroyed as soon as you close your browser and is never redirected to any other servers outside of Solutrea. Personal Information Through our web sites, Solutrea will not collect any personally-identifiable information about you (e.g., your name, address, telephone number or e-mail address ("Personal Information")), unless you voluntarily choose to provide it to us (e.g., by registration, placing a product order, forwarding an employment inquiry or a copy of your resume or completing a survey). If you do not want your Personal Information collected, please do not submit it to us. Children No Personal Information should be submitted to Solutrea's web sites by children without the consent of their parent or guardian. Solutrea encourages all parents or guardians to instruct their children in the safe and responsible use of their Personal Information while using the Internet. Solutrea will not knowingly collect or use any Personal Information collected from children for any purpose whatsoever, including disclosure to third parties. |
Purposes and Consent Customers requesting information, Products and/or Services may be asked to provide Personal Information. When you do provide us with Personal Information, we usually use it to respond to your inquiry, process your order or provide you access to specific account information. Also, to support our customer relationship with you: - we may store and process Personal Information and share it with our worldwide Affiliates to better understand your business needs and how we can improve our Products and Services; * For the purposes of this Privacy Policy, the term "Affiliate" means any corporation, company or other entity effectively controlling or controlled by Solutrea or associated with others under common control or ownership, and includes, but is not limited to subsidiaries.
- we may (or a third party on our behalf) may use Personal Information to generate statistics and aggregate reports for internal use; or
- we (or a third party on our behalf) may use Personal Information to contact you about a Solutrea offer in support of your business needs or to conduct online surveys to better understand our customers' needs and profiles.
If you choose not to have your Personal Information used to support our customer relationship (especially direct-marketing or market-research), we will respect your choice. Persons interested in employment opportunities with Solutrea may make inquiries through our web sites or forward to us their resumes or Personal Information about their interest, skills and experience. We ask that such persons immediately contact us should they wish us to remove this information from our records. All such records are maintained by our Human Resources department and are kept in a secure location inaccessible to other Solutrea employees. We do not now (and do not intend to) sell, rent or otherwise market your Personal Information to third parties. We limit the collection, use, retention and disclosure of your Personal Information to that which is reasonably necessary for these purposes. By using our web sites or submitting Personal Information to Solutrea, you consent to our collection from, verification with and communication to any third party for these purposes. You consent to the collection, use, disclosure and processing of your Personal Information by Solutrea and its affiliates, and their respective agents and service providers, for the purposes set out in this Privacy Policy. Your ability to opt-out We may communicate and disclose your Personal Information to our affiliates and other third parties to offer you other products and services that may be of interest to you unless you notify us of your intention to opt-out. If you do not want Solutrea to share your Personal Information with our affiliates or third parties for the purpose of offering you other products and services, please notify us by sending an e-mail to info@solutrea.com and ensure that you include "Opt-Out" in the subject matter field of the email, or by contacting our General Counsel at 11 Holland Avenue, Suite 608, Ottawa, Canada K1Y 4S1. It may take approximately 7 days for your opt-out request to become effective. Occasionally, we will send you e-mail communications with information which may be useful to you, including information about our Products and Services or about offerings from Solutrea and our affiliates or third parties. We will include instructions in our e-mail messages on how to unsubscribe if you decide you do not want to receive any future marketing or promotional e-mails from Solutrea However, if you are a customer of Solutrea, to ensure that you receive important customer service information, you agree that we may continue to send you non-marketing related information when necessary. |
You can access the Personal Information we hold about you by sending us an e-mail at info@solutrea.com. We will advise you in advance of any charges for copies of your file. We may be unable to provide you with some information in certain circumstances, such as if the information also refers to other individuals, is subject to legal privilege, contains confidential information, cannot be retrieved using your name or account number, or as otherwise permitted or restricted by law. If you wish to notify us of any changes to your Personal Information, or if you believe that any information we hold about you is inaccurate or incomplete, please send us an e-mail with the corrections to info@solutrea.com. |
Solutrea strives to provide you with secure means of communication with us. To facilitate secure communications, some of our web servers are secured with Entrust digital certificates and support Secure Socket Layer (SSL) encryption. Solutrea web addresses that support SSL encryption are prefixed with https:// and your web browser may also inform you that you are connected to a secure web page. Information entered elsewhere on our web sites is transmitted to Solutrea servers unencrypted, using standard internet protocols (e.g. HTTP, SMTP). You should be aware of the inherent risks of interception when communicating online without encryption. The account information you provide when registering with Solutrea is stored in our secure databases as long as you are a customer of Solutrea. You must notify Solutrea if you no longer want your information to be retained by us. If you contact us with a question or comment, any information identifying you is only kept long enough for us to provide you with a response, unless we are required to keep it for a longer period of time, in which case we will notify you. Please note that it may be impossible to delete your information completely without some residual information remaining in the backups. |
By providing you with this Privacy Policy Solutrea is pledging its continued commitment to protecting the information you provide to us. We regularly review our online information-handling practices to ensure that we are abiding by this Privacy Policy. If you have any questions or comments about this Privacy Policy or about Solutrea's information-handling practices, please contact our General Counsel at: General Counsel
#200 2725 Rundlehorn Dr. N.E.
Calgary, Alberta
Canada T1Y2K1. Your questions or comments will be addressed in a timely manner. As the Internet matures, so will our Privacy Policy. We will post changes to our Privacy Policy on this page as soon as the commitment has been made to alter any existing policy. |
